Comments on: InterAction IQ http://www.jasonplant.co.uk/2009/05/interaction-iq/ A law blog written by someone from IT or an IT blog written by someone who works for a law firm Sun, 29 Aug 2010 03:57:57 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: John Salt http://www.jasonplant.co.uk/2009/05/interaction-iq/comment-page-1/#comment-5075 John Salt Sun, 31 Jan 2010 20:20:48 +0000 http://www.jasonplant.co.uk/2009/05/interaction-iq/#comment-5075 Does anyone know of a UK firm using InterAction IQ yet, and how they're getting on with it? I reckon the IQ module has a lot of value, though I hear that the price is damned high. Does anyone know of a UK firm using InterAction IQ yet, and how they’re getting on with it?

I reckon the IQ module has a lot of value, though I hear that the price is damned high.

]]> By: Tyrone http://www.jasonplant.co.uk/2009/05/interaction-iq/comment-page-1/#comment-4028 Tyrone Sat, 28 Nov 2009 11:57:01 +0000 http://www.jasonplant.co.uk/2009/05/interaction-iq/#comment-4028 Thank you! What a nice post. It gives me hope. Thank you! What a nice post. It gives me hope.

]]> By: Jason http://www.jasonplant.co.uk/2009/05/interaction-iq/comment-page-1/#comment-2220 Jason Wed, 12 Aug 2009 14:33:13 +0000 http://www.jasonplant.co.uk/2009/05/interaction-iq/#comment-2220 Saw a demo of this product today. It's pretty good. It effectively trawls exchange/email for your client communications (on all or a specific client) and then using a rules engine ranks the relationships between clients and fee earners, storing this information in InterAction. It allows you to see those relationships that may not have been manually added to InterAction. Or perhaps for your top clients those clients you're not communicating with enough! It also allows you to see those clients you're communicating with regularly that aren't in InterAction. It's still a v1.0, but it seems to be an add-on that fills a gap, essentially letting technology do the work that otherwise might be forgotten (i.e. updating the CRM system on knows relationship strength, or even forgetting to add the client contact into the CRM at all) Saw a demo of this product today.

It’s pretty good. It effectively trawls exchange/email for your client communications (on all or a specific client) and then using a rules engine ranks the relationships between clients and fee earners, storing this information in InterAction.

It allows you to see those relationships that may not have been manually added to InterAction. Or perhaps for your top clients those clients you’re not communicating with enough!

It also allows you to see those clients you’re communicating with regularly that aren’t in InterAction.

It’s still a v1.0, but it seems to be an add-on that fills a gap, essentially letting technology do the work that otherwise might be forgotten (i.e. updating the CRM system on knows relationship strength, or even forgetting to add the client contact into the CRM at all)

]]> By: Sebastian http://www.jasonplant.co.uk/2009/05/interaction-iq/comment-page-1/#comment-1517 Sebastian Sat, 09 May 2009 19:20:29 +0000 http://www.jasonplant.co.uk/2009/05/interaction-iq/#comment-1517 Chuck, this is LexisNexis direct response to www.contactnetworks.com which is having much success on many law firms. Thanks for the information! Chuck, this is LexisNexis direct response to http://www.contactnetworks.com which is having much success on many law firms. Thanks for the information!

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