Tag Archives: richard susskind

Return to the Future part 1

A friend of mine commenting on their work situation last year used a phrase that chimed with me at little, they said referring to their job that they’d “lost their mojo”. For me it was a feeling that Legal IT had lost that something that it had, the reason I really liked working in this sector as opposed to say the utilities industry I’d started in, what was it? Was it the endless talk of AI, big data, blockchain…..how many years have we been talking about these now? Was the legal industry of the late 90’s just more exciting?

Well I knew a place to start looking, I’d revisit the classic “The Future of Law” by Richard Susskind (revised 1998 edition) a book that every IT person in the industry back then had on the bookshelf.

In this first post I’m going to look at ten of the “likely developments in IT over the next ten years” according to Mr Susskind in 1998.

  1. Global telecommunications – great start with the predictions here and a big tick, this was pretty much spot on. Richard predicted a global telecoms infrastructure that would “enable the instantaneous transmission of seemingly limitless amounts of digital information at negligible cost”. Given I’m typing this directly into the cloud whilst listening to music streamed from somewhere other than my PC, I’d say conclusive evidence.
  2. Information industries – basically this was the idea that we’d have systems that led us through complex issues on a question and answer basis, domestic examples he gave were online booking! So another tick then. I mean this can anyone imagine not conducting a transaction this way anymore?
  3. Virtual private networks – not VPN’s as we know now, but walled off restricted parts of the internet. The concept has been achieved with specific communities and sites, but perhaps not in the way thought at the time with walled off networks. So yes think this is a tick as the concept has come to fruition.
  4. Computing power – “holographic memory”, maybe not specifically but the promise of capacity way beyond DVD’s certainly achieved. Also “such that credit card sized machines more powerful than any PC of today with detachable, slim-line screens are entirely conceivable within the next ten years or so”, iPhone anyone?
  5. Convergence of computers and television – need I say anymore on this one!
  6. Smarter Technology – now I’m going to come back to this one in a later post, but let’s just pluck two words from the section “artificial intelligence” and think Hmmm.
  7. Multi-media – this section was on the move from print to digital. Another big tick, from Kindles to online newspapers and magazines, we’re definitely digital first nowadays.
  8. Usability – “continuous speech systems will be widely used within five years” so 2003. The concepts of voice, augmented reality and customised interfaces are mentioned. The latter has changed with the advent of the app and the touchscreen, but we’re still nowhere near in the others if we’re honest!
  9. Interpersonal and interorganisational computing – “groupware – a category of system and software specifically designed to encourage and enable collaborative, interpersonal and interorganisational activity”. So like Facebook, Microsoft Teams, Slack etc? Tick.
  10. The Web as the “first port of call” – “will become as commonplace as the telephone and the television”, well given it’s supplanted them both you can’t argue with that!

So pretty good to be fair, given the difficulty in predictions within IT it’s actually very good. Sets things up nicely for me to start to pick at some of the sections later in the book that look at some specific Legal IT areas, areas that I think Richard Susskind got right (similar to above) it’s just, well you’ll see!

Share

Tomorrow’s Lawyers – still waiting for tomorrow!

This last week I’ve just started reading “Tomorrow’s Lawyers: An Introduction to Your Future” by Richard Susskind. It’ll take me a while as I tend to have a few books on the go at once and this one will only get a look in on my commute in between reading the Metro and re-watching the WestWing on my phone! But as I’ve just finished part one I thought I’d write up some thoughts.

For those that are unfamiliar with Richard Susskinds works, he basically points to radical changes in the legal market and has been future gazing in this way for some years. In fact I recently bought his 1996 book “The Future of Law” off eBay, this was the year I started in Legal IT and I’m intrigued to look back to what he predicted then and compare it to the journey I’ve been through within Legal IT over the last 17 years, but that’s a post for another day.

The first part of this latest book really sets the scene of what is to come in the later two parts. The first five chapters that make up part one are as follows:

  • Three drivers of change
  • Strategies for success
  • Commoditizing the law
  • Working differently
  • Disruptive legal technologies

The “three drivers of change” are the drive to cut costs, the changing legal model (ABS etc) and IT. It’s hard to argue against any of these, it’s just what will be the rate of change and how big a change will it be. The second chapter I thought was very interesting, low costs and alternative fees were discussed as “no brainers” and the chapter moved to how firms will need to work very differently. The final three chapters expand on what he sees as the options; to build an efficiency and collaboration strategy, the only viable strategies that he sees for law firms to remain competitive.

It’s interesting reading the first part how far from this vision a lot of law firms are, seemingly concentrating on cost cutting and alternative fees alone as they strive to keep profits high (example, “Eversheds set to cut up to 166 jobs in latest redundancy round“).

Although I don’t necessarily agree with everything Richard Susskind predicts for law firms, I do agree that the winds of change are blowing through the industry. And the more stories like the front page on today’s Metro paper (see below) hit the mainstream media, the more outsiders will see a huge opportunity to deliver legal services in new, customer benefiting ways!

Metro Front Page - Thu 28 Feb 2013
Metro Front Page – Thu 28 Feb 2013
Click picture to enlarge

 Metro newspaper

Share